Target’s curbside pickup, also known as Drive Up, has quickly become one of the most convenient ways to shop. With just a few taps in the app, your order is brought directly to your car without ever stepping inside the store. But as simple as it sounds, there are still a few best practices—and common mistakes—to know. To help you get the most out of the service, we’ve rounded up the top do’s and don’ts. Whether you’re a first-time user or a regular, these tips will help you have a faster and smoother experience. Here are 10 important dos and don’ts of using Target’s curbside pickup.
1. DO Use the Target App to Place Your Order
The Target app is essential for using Drive Up, and it makes the process incredibly efficient. It shows what’s in stock, gives you real-time updates, and lets you notify the store when you’re on the way. You’ll also receive alerts when your order is ready. Without the app, you can’t access key features like check-in or car info. It’s a one-stop tool for tracking and completing your pickup. Make sure your notifications are turned on to avoid missing important updates.
2. DON’T Forget to Bring Your Phone
You’ll need your phone to check in and let the store know when you arrive. If you leave it behind, the staff won’t know you’re in the pickup area. This can cause delays or even missed orders. Some stores may eventually notice you and help, but it’s not guaranteed. Having your phone ensures you can follow the curbside steps easily. Double-check it’s charged and on before heading out.
3. DO Park in the Designated Drive Up Spots
Each Target location has clearly marked parking spots for curbside pickup. These spots are typically located near the front of the store for quick service. Parking elsewhere can confuse employees and delay your order. Always pull into the numbered spot shown in the app. This makes it easier for staff to locate your vehicle. Staying in the designated area speeds up the entire process.
4. DON’T Arrive Before You’re Notified
Target sends an alert once your order is ready for pickup. Arriving before this notification won’t help, as your items may not be pulled yet. This can cause frustration and wasted time. Waiting for the official “ready” status ensures everything is prepared. It also allows employees to prioritize based on order readiness. Patience pays off when it comes to pickup timing.
5. DO Make Sure Your Trunk or Back Seat Is Clear
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To speed things up, clear space in your trunk or back seat before you arrive. Employees appreciate when they can quickly and safely load your items without obstacles. A messy car can slow down the process and make it awkward. If you have pets or children in the back seat, the trunk is usually the better option. Think of it as being pickup-ready. Small prep can make a big difference in convenience.
6. DON’T Change Locations After You Order
Once you’ve selected your store location and placed your order, it’s locked in. Changing the store means canceling the current order and starting over. Many customers get frustrated when they realize their order is at the wrong location. Always double-check the store listed before confirming. If you’re shopping on the go, location settings can automatically change—so be alert. Avoid delays by choosing the correct Target from the start.
7. DO Add a Backup Pickup Person If Needed
Life happens, and sometimes someone else needs to pick up your order. Target allows you to add an alternate person in the app. They just need to bring a valid photo ID. This is a great feature for busy families or shared households. It keeps the process secure while offering flexibility. Just remember to add them before check-in time.
8. DON’T Leave Without Checking Your Items
Once your items are loaded, take a moment to double-check your receipt and bags. Mistakes happen, and it’s easier to fix them on-site. Missing items or substitutions should be addressed right away. If you drive off without checking, you may have to return to the store. The app will show your full list for easy reference. One quick glance can save a second trip.
9. DO Use Drive Up for Everyday Essentials
Curbside pickup is ideal for groceries, toiletries, and baby supplies. It saves time and helps you avoid long lines or busy aisles. Use it to restock frequently used household items without the stress. Target updates inventory quickly, so you can usually find what you need. It’s especially helpful for parents, busy professionals, and anyone on a tight schedule. Drive Up turns errands into quick wins.
10. DON’T Use Curbside for Perishables (Unless Allowed)
Not all Target locations offer cold or frozen item pickup. If you add perishable items and your location doesn’t support it, they may be removed from your order. This can lead to confusion if you’re not aware of the limitation. Always check your local store’s curbside options before placing an order. The app usually alerts you, but it’s worth double-checking. For now, fresh food might still require going inside.
Smart Shopping Starts in the App
Target’s curbside pickup is designed to make life easier—but only if you use it right. From app check-ins to parking in the right spot, a few smart moves can streamline your experience. Avoid common mistakes like arriving too early or forgetting to clear space in your car. With these do’s and don’ts in mind, you’ll shop faster, safer, and with a lot less stress. Curbside convenience is just a tap away—if you follow the rules. Master it once, and you’ll never go back to shopping the old way.
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