Not all gas stations are created equal, and some have earned a bad reputation among drivers on the East Coast. From poor service to unsanitary conditions, these five gas stations have sparked widespread complaints. Here’s what drivers are saying and why you might want to avoid these stops.
1. Pilot Flying J
While Pilot Flying J is a popular choice for truckers, some locations on the East Coast have received consistent complaints. With a score of 1.9 on Trustpilot the issues are seemingly plenty. Drivers cite issues with overcrowded parking lots, malfunctioning fuel pumps, and long waits inside. Additionally, some travelers mention dirty restrooms and unstocked convenience stores. While the chain has many reliable locations, certain East Coast spots fall short of expectations.
2. Circle K
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Circle K has a score of 1.7 on Trustpilot with several complaints. Among them, the brand has been criticized for inconsistent service and subpar cleanliness at select East Coast locations. Common complaints include overflowing trash bins, poorly stocked shelves, and inattentive staff. Fuel prices are often competitive, but the lack of a pleasant customer experience leaves many drivers frustrated.
3. Sunoco
Sunoco has a long-standing presence on the East Coast, but certain stations have tarnished its reputation. Drivers report broken air pumps, misleading fuel prices, and inadequate lighting at night. While these issues seem to be minor, one of the biggest complaints is the food offerings. To compete with big-name gas stations they will have to start offering more than a simple hot dog meal to get by. While not all Sunoco stations are problematic, it’s worth checking online reviews before stopping.
4. BP
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BP is another poorly rated Trustpilot company with a 1.7 rating. They were also removed from the “Top Tier” list years ago with no reinstatement in sight. Several BP stations along the East Coast have drawn criticism for outdated facilities and limited amenities. Issues like malfunctioning card readers at pumps and rude customer service have been highlighted by travelers. Some drivers also mention discrepancies between advertised fuel prices and actual pump prices.
5. ExxonMobil
This brand is a mid-rated company with few complaints online and an over 3.0 score on Trustpilot. However, they are not without their problems. Despite being a well-known brand, some ExxonMobil locations on the East Coast are frequently flagged for poor maintenance. Dirty restrooms, unreliable pumps, and slow customer service top the list of grievances. While many locations maintain high standards, others have left drivers disappointed.
When it comes to choosing a gas station, it’s clear that not all stops are created equal. The five gas stations highlighted in this article have garnered many complaints on the East Coast. The issues are numerous and include poor customer service and misleading pricing. While these factors don’t apply to every location within these chains, drivers need to stay vigilant. By staying informed and checking reviews, you can ensure your next gas stop meets your expectations and avoids unnecessary frustration. Safe travels!
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